• Call Center Support

The Future Of Call Center Support: Trends and Predictions

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  Richard Wilson / 2 years
• 0
• 4 min read

Introduction As a result of technological advancements and increasing customer expectations, the call center industry has undergone significant transformation in recent years. The proliferation of automation and AI will likely profoundly affect future call center support. The increasing prevalence of chatbots and virtual assistants, the move towards omnichannel support, and the growing significance of the […]