Parcel lockers are automated cells for storing mail, parcels, and documents. They are used not only by postal and courier services: they are actively used by online stores, pharmacies, chain stores, supermarkets and other businesses.

How do smart parcel lockers work?

Construction:

•       Frame. The parcel locker has a special housing that is protected from external influences such as rain or vandalism.
•       Cells. Inside the case there are various cells of different sizes designed for storing parcels.

How orders are received:

•       Order. The client places an order online and selects the nearest parcel locker as the destination.
•       Unique code. After placing an order, the client receives a unique code that must be entered at the parcel locker to receive the parcel.
•       Storage. The parcel is placed in the appropriate cell of the parcel locker, and then the cell is blocked until a unique code is entered.

How to use the parcel locker:

•       Entering the code. The client comes to the parcel terminal and enters the received code on the keyboard or scans the barcode.
•       Unlocking the cell. The automated box checks the entered code and unlocks the corresponding cell with the parcel.
•       Removing the parcel. The client opens the box and picks up his parcel.

Additional features:

•       Payment. Some parcel lockers allow you to pay for your order directly on the spot using a bank card or electronic payments.
•       Return of goods. The latest locker models support the ability to return goods by sending them back through a parcel locker.

Technical support:

•       Internet: Parcel lockers are usually connected to the Internet to exchange data with the server and confirm orders.
•       Cameras and sensors. Some parcel lockers (both outdoor and indoor) are equipped with cameras and sensors for security and monitoring.

How you can use parcel lockers in your business

Parcel lockers, or automated points for issuing goods, can be useful in various areas of business. Here are a few ways you can use them:

Internet trading and e-commerce

Delivery of goods – parcel terminals can serve as pick-up points for orders from online stores, providing a more flexible delivery method for customers.

Returns of goods – allow customers to conveniently return goods without leaving home.

Retail

Self-service. Self-checkout lockers can be installed in stores, allowing customers to pick up items themselves, reducing queues and improving the overall shopping experience.

Order and pay in the store. Allow customers to order goods in stores and pick them up from the smart parcel lockers after payment.

Courier and logistics companies

Pick-up points – automated lockers can serve as additional pick-up points for courier services, simplifying the delivery process and saving couriers time.

Banking and financial services

Issuance of credit cards and documents. Parcel lockers can be used to safely issue credit cards, PIN codes and other documents to customers.

Accepting payments. These devices can be used to accept payments and deposits at a bank without the need to visit a branch.

Pharmacies and medical services

Dispensing medications. Allow patients to pick up ordered medications at any convenient time.

Self-service. Can be used to issue goods without the participation of personnel.

These are just some of the few examples – in fact parcel lockers are used more and more often and in a wide variety of businesses, as it is a fairly inexpensive solution that simplifies logistics and allows you to save on delivery. So, you can order turnkey parcel lockers for your business from OMNIC, a leading manufacturer of automated solutions. On the site www.omnic.net you will find contacts of OMNIC representatives in your region.